Denied access to internet posted by Love P. vimal in Technical Support April 21, 2008

So I can't connect to my email or the internet. When I try logging onto firefox, I get a message telling me that I need to register my computer to unet. I click the link provided and I get a biohazard symbol saying that this computer has been denied access due to ongoing security issues. I have a desktop, what should I do!?

Response to posted by Elliot Kendall in Technical Support April 22, 2008

Your computer has been removed from the network due to a malware infection. You received email about this issue on Friday at 10:39 AM. The relevent bit of that message was:

To be reconnected, you must correct the problem. In most cases that involves either removing a virus infection or reinstalling the computer's operating system. If you are not sure how to do these yourself or would prefer not to, you should contact LTS for assistance at x9UNET for undergraduates or x67782 for staff, faculty and graduate students.

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