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Q: What is Sympa?
A: Sympa (SYstC(me de Multi-Postage Automatique) is the brand name of the mailing list manager software supported at Brandeis.
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Q: How does a mailing list work?
A: A mailing list allows individuals to send email to a group of subscribers with similar interests.
The contents of mailing lists can be public or private. Likewise, subscriptions to mailing lists can be open to the world or limited to a select number of subscribers. These options are controlled by the List Administrator(s). This is often the person(s) who request the list.
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Q: Why use a mailing list?
A: * A large group can be contacted from anywhere using one email address.
* Email correspondence for a list is archived.
* Shared web space is available for every list. An organization can use this to post and share documents, presentations, web pages, etc.
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Q: How do I request a mailing list?
A: Anyone at Brandeis may request a Mailing list using the online list request form. Login with your UNet account name and password.
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Q: How do faculty request class mailing lists?
A: Instructors can create a class mailing list for a course in order to send email to all registered students. Class mailing lists are automatically updated as students add and drop courses throughout the term.
To automatically create a mailing list for one of your courses, login to http://webct.brandeis.edu and click on the "Create Sympa Mailing List" link in the appropriate section of your course listing.
If you have questions about this process, please contact the Tech Desk.
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Q: How do I add subscribers?
A: Here are step-by-step instructions on adding new subscribers to a list:
* Visit https://lists.brandeis.edu/wws
* At the bottom of the page, log in with your UNet name and password.
* Click the "Your Subscriptions" button in the upper-right-hand corner. And choose the list.
* Click the [Admin] button on the left side of screen. (Note: If you do not see [Admin] listed, you may not be an administrator of this list. Contact the Tech Desk at x6-SRVC for support.)
* Select "Subscribers" under the List Administration Panel.
* Underneath "Add one email address", enter the desired email address.
* Click the "Add" button directly to the right.
To add more than one subscriber at a time, follow the above instructions and select the "Multiple Add" button on the Subscribers page. In the subsequent text box, enter your list of email addresses, one per line.
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Q: I don't use this list anymore. How do I delete an inactive list?
A: You don't have the ability to delete a list yourself, but lists that are no longer used certainly can and should be purged! Send an email to the itservice@brandeis.edu and tell us the list name. We'll delete it for you.
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Q: Who can help?
A: Mailing lists are supported by staff at the Tech Desk. Email itservice@brandeis.edu, call at x6-SRVC, or visit us in person in Feldberg 135.
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